Privacy Policy

Last Updated: April 4, 2023

Introduction

Zenoxpro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Complete forms or surveys
  • Participate in promotions or contests
  • Contact our customer support
  • Make transactions or investments

This information may include:

  • Name, email address, and contact details
  • Date of birth and nationality
  • Financial information and transaction history
  • Government-issued identification for KYC (Know Your Customer) purposes
  • Employment information

Automatically Collected Information

When you access our website or services, we may automatically collect certain information, including:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our platform
  • Referral sources and exit pages
  • Location data
  • Other usage data

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and managing your account
  • Complying with legal and regulatory requirements
  • Verifying your identity and preventing fraud
  • Sending you updates, newsletters, and marketing communications
  • Responding to your inquiries and providing customer support
  • Analyzing usage patterns to enhance user experience
  • Conducting research and development

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small files that a site or its service provider transfers to your device which enables our systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Understand and save user preferences
  • Keep track of advertisements
  • Compile aggregate data about site traffic and interactions
  • Enhance and personalize your experience
  • Assist in our marketing efforts

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, if you disable cookies, some features of our services may not function properly.

Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our customers or others.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security procedures and consider appropriate new security technology and methods. However, despite our efforts, no security measures are perfect or impenetrable.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to erasure (the "right to be forgotten")
  • The right to restrict processing of your data
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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